Services

Installation

Instdalling and deploying your IT assets in an efficient, effective and productive manner can help maximize your return on investment. IRONWALL provides a comprehensive range of deployment services for planned installation of your purchased equipment, and extended assistance to fine-tune your system configuration. Our deployment programs provide you with the expert knowledge and resources to reduce your installation and implementation time. Key benefits of these programs include:

IRONWALL expertise – Dramatically reduce risk of installation error.
Minimize disruption – Minimize disruption to your business by using proven methodologies and best practices to speed up the installation process.
Free up internal resources – Let IRONWALL handle the installation for you. Use your resources where they are most needed, supporting your IT strategic business requirements.
Return on investment – The combination of benefits can help you realize the full potential of your IRONWALL solution and maximize your return on investment.

On-site installation of specified products are offered during regular business hours (9am – 5:30pm EST) and can also be made available after-hours and on weekends. This includes professional project management for complex projects, quality assurance checklists for device configuration, and multiple skill sets. Remote installation options are also available for off-site assistance and pre-configuration.

Implementation

Hardware and software upgrades
Re-installation
De-installation
Migration
Integration

Benefits

Offered across the US and Canada
Installation and configuration of security hardware and software solutions such as firewalls, VPN, IDS/IPS, content filtering, authentication, anti-virus and encryption
Setup, creation and testing of security policies and access controls
High-Availability and redundant configurations available to ensure mission-critical systems are up and running without disruption to services and resources
Most installations can be scheduled within 10 days

Scope-of-Work document is provided outlining complete procedure and deliverables.Our deployment program process includes a Statement of Work (SOW), developed as a collaborative effort between IRONWALL and the customer, which describes the specific tasks, scope of work, and deliverables for each project.

Site Survey

IRONWALL provides planning services that include asset and configuration documentation as well as suggestions for improving operating efficiency when appropriate.

Remote configuration and support for installations

You company doesn’t have the resources to manage and monitor your Network Appliance(s). IRONWALL professional IT management solution is the answer. IRONWALL offers online delivery of configuration settings and pre-scheduled telephone support for installations. This service is intended for customers that have physically installed the IRONWALL products and need assistance in configuring the products to their environment.

Kick Off Services

IRONWALL’s Kick Off Program offer is selected in conjunction with the purchase of one of our supported vendor products. It offers short-term manufacturer certified engineering resources from IRONWALL that provide timely, cost-effective remote telephone assistance with installation and implementation. The Jump Start Program is a scheduled event and is available in 2 and 4 hour increments. We offer this program to our clients during regular business hours, Monday to Friday, excluding holidays.

Benefits

Gets you started rapidly, and helps you understand the basics
Allows you to obtain valuable hands-on experience installing and configuring under expert remote supervision
Provides quick access to installation support expertise.

Failed Hard-Drive Recovery

We understand how critical your need is to have an effective data recovery service . Our specialists have more than 20 years of hard drive, disk and tape data recovery experience. IRONWALL has the experience, expertise, and capability to recover data from all media types regardless of format.

Common Hard Drive and Data Recovery Disasters We Recover Data From:

Mechanical Hard Drive Failures
Platter Damage From A Head Crash
Deleted Files and Partitions
Disk Reformatting
File Overwrites Physical Damage From Fire or Flood
Electrostatic Discharge (ESD) damage
Virus Contamination
Software Corruption
Blue Screen Of Death

IRONWALL data recovery services have earned us the reputation as a data recovery expert and industry leader for recovering data from failed multi-disk storage devices such as: Storage Area Networks (SAN), Network Attached Storage Devices (NAS), Tape Libraries, and multi-disk RAID systems.

Utilizing proprietary computer data recovery technology, IRONWALL's data recovery specialists will recover the data you need in a fast, secure and cost effective manner. Backed By Our 100% "No Files = No Payment" data recovery guarantee, IRONWALL provides all of our clients with the comfort, security, and customer satisfaction they demand from their data recovery service provider. At IRONWALL, we recovery your data or you don’t pay us.

For more information and assistance on implementation and installation services please click here and one of our professional services representatives will give you a call.

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